Your store, answering
every message
while you sleep.

Self-Learning on Connect

The moment Kriva connects to your channel, it begins reading your catalog, past messages, and FAQs — building a deep, structured understanding of your business before sending a single reply.

Unified Inbox — One Stream

Every message from Facebook and Instagram lands in a single, prioritized stream. Monitor what your AI is saying in real time, take over any conversation instantly, and hand it back to the agent whenever you're ready.

Autonomous Order Taking

Kriva captures product interest, confirms item and quantity, then creates a pending order and notifies you directly. You approve or reject — maintaining full control without being in every conversation.

Unified Comment Moderation

Reply to post comments, react, and moderate across all connected pages from a single moderation panel — just as you would with messages, but for your public comment threads.

Customer History at a Glance

See whether a customer is new or returning the moment they message you. Their full interaction history, past orders, preferred language, and any notes you've added are surfaced immediately.

Give Your Agent a Face & Name

Choose a persona from 10 illustrated mascot avatars, assign a name and a job title. The agent can learn your writing style — or your team's — and adopt it as its own.